Application Analyst

Location: Tonawanda, NY

Type: Contracted

Min. Experience: Experienced

Job Responsibilities:

  • Daily troubleshooting and support for IT applications
  • Evaluate and escalate issues and risks in a timely fashion and method appropriate to business criticality, understand the impact to site operations
  • Identify appropriate data source for reporting needs
  • Site Coordinator for IMES, lead 11.0 upgrade
  • Assist in Total Trax implementation (if it moves forward) – EHS is driver
  • Learn company applications & tools; AREQ, Lotus Notes, ITSM, GSM, HP Service Manager, Security Express. Awareness of GVSM.
  • Assist USI in support of printers, label printers, legacy RF devices, as needed
  • Manage Application Security
  • Manage user security access (SAMS, IMES, IPI2K, AD groups
  • Ensure that compliance requirements are met (i.e., SoD, audit action items)
  • Follow IT methodologies, including Policies, Standards and Global SOPs
  • Manage Microsoft licenses (Office365) for appropriate level
  • Audit & Resolve system access issues, including AD group, IMES, SAMS, etc.
  • Provide Project Support
  • Team member for SCADA 2.0 project working with System Engineer
  • Design and build secure information technology-based solutions to replace existing MS Access databases
  • Work with other NAMIT sites and platform teams as applicable
  • Engage in infrastructure projects as appropriate
  • Identify opportunities for improvement
  • Provide Services Support
  • Manage all activities for cell phones at Tonawanda
  • Partner with site business clients to identify and address opportunities using technology solutions while achieving global IT and corporate directives

Required Qualifications:

  • Communication skills
  • Proficient in SQL Database,
  • MS Access,
  • Office 365 Tools Query tool skills (Access, ODBC, MS Query, SQL, BOXI dev)


Preferred Qualifications:

  • IMES experience
  • SAP experience
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